uc.west.comWest Unified Communications Services

Jump to navigation English | AMERICAS AMERICAS English Français Español Português EUROPE, MIDDLE EAST AND AFRICA Deutsch Français English ASIA PACIFIC 日本語 English Which product are you using? Which product are you using? * Knowledge Base About About Us Leadership Team -- Press Room Awards Certifications Blog Wholesale Partners Technology Partners Business Partners Contact Sales: 877.489.7647 Live Chat Agent Offline Contact Technical Support My Account Manage your account at InterCall Online Log in now Lost your Pin or Password? Call us for help. Customer Service 24/7 800-374-2441 Sales 877-489-7647 '); ? " title=" " class="header__site-link" rel="home" Services') ? -- Rectangle 162 + Rectangle 162 Copy 3 + Rectangle 162 Copy 2 Created with Sketch. Rectangle 162 Copy 4 + Rectangle 162 Copy 5 Copy Copy Created with Sketch. Main menu Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights Intrado Digital Media Integrated tools, technology and intelligence to help you target the right audiences, reach across multiple channels and monitor the impact of your messages. Read more about Digital Media GlobeNewswire Distribution Webcasting & Streaming Monitoring Webhosting Targeting Cloud Contact Center Improve customer interactions with highly scalable cloud contact center solutions - West Cloud Contact, Cloud Contact Pro and Cloud Contact CE - designed for the way you do business. Read more about Cloud Contact <br />Center Agent Scripting Contact Flow Intelligent Call Routing Management & Monitoring Security & Compliance Conferencing & Collaboration Conferencing & Collaboration solutions by enhance enterprise audio, video & web interactions for greater productivity at lower cost. Read more about Conferencing <br />& Collaboration Audio Conferencing Video Conferencing Web Conferencing Collaboration Tools Hosted Voice & Networks West provides completely flexible unified communications and network solutions that scale at a moment’s notice – backed by the resiliency, security and support of the West Cloud. Read more about Hosted Voice <br />& Networks Voice & Unified Communications Networks & Connectivity Webinars & Enterprise Streaming Webinars & Enterprise Streaming by engage audiences on a global scale with interactive webcasts, webinars & virtual event environments. Read more about Webinars & <br />Enterprise Streaming Webcast Essentials Webcast Pro Virtual Environments On-Site Event Capture West CorporateTube About Mission Leadership Team -- Pressroom Awards Certifications Blog Resale Partners Technology Partners Business Partners Contact 877.489.7647 Live Chat Agent Offline Contact Information My Account Manage your account at InterCall Online Log in Now Lost your Pin or Password? Call us for help. 800.374.2441 24/7 877.489.7647 Sales Support This should display the search field to perform a scoped search on Service Detail support pages -- Which product are you using? Which product are you using? * Main menu Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights English - US English - UK English - Singapore Français - FR Deutsch - DE 日本語 Français_CA Português Español Hide Request a Quote Connect with Sales Open a Support Case Solutions to Help Your Team and Business Respond to Coronavirus (COVID-19) LEARN MORE > West’s Unified Communications Services All Your Enterprise Communications from One Provider. We Connect. We Deliver. Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone. At West, we have one simple goal—make communication easy. Whether connecting coworkers across the office or partner firms across the globe, connectivity is the hallmark of our work. Finance Give presentations, conduct global audits and review budgets without travel. Respond faster to customer needs. Today’s consumers embrace online banking for its convenience and control. But when the time comes to interact with a bank’s service team, customers expect the immediacy of digital transactions with a personalized touch. That’s why our unified communications solutions for financial services firms empower employees to prioritize and respond to customer messages with ease, efficiency and efficacy. By connecting equipment and integrating applications from premier partners such as Cisco, we enable employees to focus on customer needs instead of juggling emails and voicemails. Employees save time and boost productivity, while the bank builds loyalty and trims operating costs. Read Case Study Healthcare Consult with experts in real-time during surgery to improve patient outcomes. Saving lives, one video conference at a time. A patient’s life should never hinge on timing or budget, but it once did. Now, partnering with BlueJeans Network, we enable specialists to do the most good without being limited by location or technology. By connecting devices and applications like Cisco, Microsoft, Polycom, Skype and even web browsers, there’s no delay in critical care due to distance or disparate technology tools. And because our network is secure, patient confidentiality is maintained, even when care providers are outside of the physical operating room. Read Case Study Manufacturing Collaborate to solve national or worldwide supply chain issues quickly. Get products to market faster. Manufacturers today must move at unprecedented speed to compete. From sourcing through distribution and sales, they must manage operating costs without sacrificing quality or service. And to meet these challenges, the flow of information within an organization is critical. That’s why our Webcasting solutions for manufacturing companies empower users to communicate internally with crystal-clear audio, high-definition video and rich graphics. By our industry-leading InterCall conferencing services with platforms from premier partners such as BlueJeans, Cisco and Microsoft, we enable manufacturers to collaborate with ease, efficiency and efficacy across the country and around the world. Read Case Study Pharmaceuticals Share critical data on clinical trials to get medications to market faster. Collaborate to find cures. Today’s pharmaceuticals firms navigate a complex terrain of global competition and rigorous regulation. Clear, crisp communication is vital for any organization to succeed. That’s why our unified communications solutions empower a pharma enterprise to connect and collaborate with ease, efficiency and efficacy anytime on any device from anywhere in the world. With platforms and applications from premier partners, such as Microsoft Lync and Cisco Jabber, we enable pharma colleagues to share rich, engaging interactions by unifying voice, instant messaging and audio/video/web conferencing and providing training from implementation through adoption. Read Case Study Technology Work seamlessly with teams around the world to refine products. Operate at the cutting edge of innovation. Technology companies operate at the cutting edge of innovation. Especially IT services firms, whose workers are the frontline of business productivity, installing the latest systems and helping business people get the most from them. That’s why our unified communications solutions empower tech teams to connect and collaborate with ease, efficiency and efficacy with each other and with customers anytime on any device from anywhere in the world. By unifying voice, instant messaging and audio/video/web conferencing and providing training from implementation through adoption, we enable tech to boost productivity today on a communications foundation ready for tomorrow. Read Case Study Professional Services Connect with...